Red Hat Is Hiring | Work From Home | Technical Writer Job | Urgent Hiring
Job Summary
You’ll define the scope of, quality test, and deliver technical content while maintaining customer focus by participating in existing feedback programs and consistently developing your technical expertise. You’ll work closely with globally-distributed stakeholders from diverse cultural backgrounds to create content that helps our customers understand our offerings and find the best solutions for their needs.
Job Description
- Job Type: Work From Home
- Post Name: Technical Writer
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.55000 Per Month
Job Requirements
- Collaborate with cross-functional teams and globally distributed subject-matter experts to ensure timely delivery of your work items for each release
- Review content analytics to understand customer impact, create user stories, and influence future content creation decisions
- Deliver complex technical documents including feature descriptions, installation guides, and release notes, using industry best practices
- Master the use of our documentation toolchain, including the publishing platform and issue tracking
- Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
Job Requirements
- Ability to collaborate with engineering and actively engage subject matter experts to gather technical inputs
- Exposure to style guides, minimalism principles, content journeys, and topic-based documentation
- Knowledge of operating within a Linux environment is a plus
- Fluent written and verbal communication skills in English, with a keen eye for detail
- Capability in taking initiative, diagnosing and solving problems, and prioritizing work to meet defined objectives
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