Sterling Is Hiring For Client Success Associate | Work From Home Job | Urgent Hiring
Job Summary
This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur.
Job Description
- Job Type: Work From Home
- Post Name: Client Success Associate
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.34000 Per Month
Job Responsibilities
- Responding to questions about our services, results and provide additional specialized services upon request
- Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations
- Conduct and deliver additional projects as assigned by manager
- Assist clients in making informed hiring decisions, including conducting training on using our system
- Act as representative/liaison for Client Service to other depts
- Interacting with clients via e-mail and phone as well as maintain client relationships
- Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc
Job Requirements
- Self-starter and have an ability to see the process through from start to finish
- Good interpersonal and communication skills, both verbal and written
- Must be able to analyze a situation and respond quickly in a courteous and professional manner
- Capable of handling a large number of calls and e-mails
- Must have excellent communication and professional writing skills
Apply Link: Click Here
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