Frido Is Hiring | Work From Home Job | Any Graduate Job | Customer Service Executive Job
About Company
It is building innovative products to enhance everyday activities such as walking, sitting, and sleeping. This company believe that it’s products will help people live a better and more comfortable life.
Job Summary
You will be working in a rotational shift schedule to support our operations across different time zones. This role involves managing email communications, addressing customer queries, and ensuring a high standard of service
Job Description
- Job Type: Work From Home
- Post Name: Customer Service Executive
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.27000 Per Month
Job Responsibilities
- Maintain records of email interactions and responses for quality assurance
- Handle incoming email communications efficiently and professionally
- Have adequate knowledge about the products and services and respond to all inquiries accordingly
- Identify trends in customer queries to suggest process improvements
- Process manual emails and categorize them as per company protocols
- Uphold company standards in customer service and communication
Job Requirements
- Strong problem-solving skills and attention to detail
- Ability to adapt to changing priorities in a fast-paced environment
- Exceptional written and verbal communication skills in English
- Customer-focused mindset with a commitment to quality service
- Excellent organizational skills and ability to manage multiple tasks
- Proficiency in email management tools and MS Office Suite
Apply Link: Click Here
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