Red Hat Is Hiring For Technical Account Manager | Work From Office Job | Graduate Jo
Job Summary
This company is hiring for the role of Technical Account Manager. In this role, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer’s environments, facilitating collaboration with their other vendors, and advocating on the customer’s behalf.
Job Description
- Company Name: Red Hat
- Job Type: Full Time
- Post Name: Technical Account Manager
- Qualification: Bachelor’s/Master’s Degree
- Experienced: Entry Level
- Location: Mumbai, India
Job Responsibilities
- Perform initial or secondary investigations and respond to online and phone support requests.
- Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.
- Communicate how specific Red Hat product road-map align to customer use cases.
- Perform technical reviews & share knowledge to proactively identify & prevent issues.
- Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle.
Job Requirements
- Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.
- Experience in a support, development, engineering, or quality assurance organization
- Proven & strong system administration and troubleshooting experience with Red Hat
- Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus.
- Competent reading and writing skills in English.
Note: First, read through all of the job details on this page, then press the ” Click Here ” button to apply this job.
Apply Link: Click Here
( Apply Before The Link Expires )