JLL Is Hiring For Front Office Executive | Work From Office Job | Graduate Job
Job Summary
This company is hiring for the role of Front Office Executive. In this role, you will also be responsible for Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Job Description
- Company Name: JLL
- Job Type: Full Time
- Post Name: Front Office Executive
- Qualification: Bachelor’s/Master’s Degree
- Experienced: 1-3 Years
- Location: Hyderabad, India
Job Responsibilities
- Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
- Managing and participating in events, overlooking general maintenance and guest handling.
- Ensuring closure of complaints by proper communication to stakeholders.
- Updating the handover/ takeover register before end of shift for all completed/pending tasks.
- Maintaining a hospitality outlook and always look presentable.
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
Job Requirements
- Good Communication skills with fluency in English and Hindi language is a must.
- You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR 1-3 years of experience in Client/customer service facing roles.
- Basic understanding of operating computers, mobile application and MS Office (Excel, Word, PowerPoint, etc.) is also preferred.
- Willingness to work in flexible shifts, weekends and holidays is an added advantage.
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