Adobe Recruitment | Work From Home | Customer Success Account Manager | Job Updates
Job Summary
Research customer contracts and purchasing history in Adobe’s various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account. This company is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
Job Description
- Job Type: Work From Home Job
- Post Name: Customer Success Account Manager
- Qualification: Bachelor’s Degree
- Experience: 3 Years
- Salary: Rs.96000 Per Month
Job Responsibilities
- Create a value-based relationship with new & existing North American Adobe SMB customers
- Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook
- Develop understanding of Adobe’s Digital Media line of products and lead with value-led
conversations with customers for these solutions - Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions
- Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails
Job Requirements
- Excellent communication Skills, both oral and written
- Strong organization, follow-through and documentation skills suitable for customer
communication - 3+ Years’ experience in a similar role, with experience in selling SAAS solutions preferred
- Demonstrated ability to be a quick learner. Task oriented with focus and drive to complete
tasks at hand
Apply Link: Click Here