Air Arabia Job | Central Refund Team Executive Job | Work From Home
Job Summary
Training will be provided, making it ideal for individuals with an interest in airfare calculations and travel industry operations. This role requires precise calculation of refund values, end-to-end processing of refunds using global distribution systems (GDS), maintaining efficiency in compliance with airline policies and guidelines.
Job Description
- Job Type: Work From Home
- Post Name: Central Refund Team Executive
- Qualification: Bachelor’s Degree
- Experience: 0-2 Years
- Salary: Rs.29000 Per Month
Job Responsibilities
- Calculate net refund amounts for unused and partially utilized tickets by applying fare basis rules and deducting standard processing fees
- Proactively identify unutilized tickets eligible for refunds and ensure timely claims for unused fares and taxes before ticket expiry
- Address inquiries from consultants regarding refund rules, calculations, and ticket eligibility
- Stay updated on GDS functionalities and fare calculation techniques to improve efficiency
- Provide refund estimates to travel consultants for review and approval and proceed with refund actions upon confirmation
Job Requirements
- Knowledge of GDS systems (Galileo, Amadeus, Sabre) is an added advantage
- Strong attention to detail, accuracy, and numerical skills
- 0-2 years’ experience in ticketing within Travel industry
- Good communication skills and a proactive approach to learning in a fast-paced environment
- Proficiency in Microsoft Office applications (especially Excel)
- Graduation is mandatory and Freshers are welcome to apply
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