Concentrix Is Hiring For Real Time Management | Work From Office Job | Urgent Hiring
Job Summary
It is a technology-enabled global business services company specializing in customer engagement and improving business performance.
Job Description
- Job Type: Full Time
- Post Name: Real Time Management
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.25000 Per Month
- Location: Bangalore, India
Job Responsibilities
- Update schedules as needed, Adjust Breaks/Lunches for better performance
- Work closely with client to address schedule changes/concern
- Interact with Client Command Centers, Work Force Management Groups, Technology & Network Services Teams
- Monitor Realtime adherence using tools available, IEX, CMS, WFM etc
- Work closely with operations management to maintain the level of efficacy our clients are expecting. SL, OCC, Line Adherence, etc
- Provide input to stakeholders and drive labor management
- Handle CNX Internal Customers
Job Requirements
- Must possess effective organizational and time management skills with the ability to multi task proficiently
- Strong team building and leadership skills, including strong logical thought processes
- Ability to work self-reliantly with minimal supervision, meeting multiple deadlines in a high pressure environment
- Good analytical, numerical and problem solving skills
- Must be able to respond quickly and logically in a fast paced environment, making accurate decisions under pressure
- Excellent written and verbal communication skills required to interact with internal stakeholders and client representatives
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