Ellucian Is Hiring For Product Support Consultant | Work From Home | Job Updates
Job Summary
The ideal candidate is comfortable with frequent context switching and thrives in a deadline-driven environment while working under minimal supervision. You will need strong communication and comprehension skills, along with an understanding of business process workflows, Student Information Systems (SIS), Degree Audit systems, and SaaS product fundamentals.
Job Description
- Job Type: Work From From
- Post Name: Product Support Consultant
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: UpTo 8.5 LPA
Job Responsibilities
- Perform data cloning and migration between various production and non-production environments
- Develop and maintain data transformation scripts written in Groovy
- Create and maintain customer tenants in Smart Plan, Award, and Transfer cloud environments
- Manage and coordinate data acquisition schedules and configure corresponding scheduled jobs
- Configure and manage Award data analysis configurations, schedules, and initial executions
- Assist business analysts in setting up new customer configurations
Job Requirements
- Excellent attention to detail and time management skills
- Strong understanding of operations, services, and applications
- Proficiency in SQL and basic programming skills (Groovy, Python, regex)
- Ability to work effectively in a team and independently with minimal supervision
- Good understanding of the software development process and SaaS concepts
- Solid knowledge of Git (branching, merging, conflict resolution)
- Basic understanding of AWS
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