Salesforce Recruitment 2026 | Technical Support Engineer Job | Urgent Hiring
Job Summary
This company is hiring for the role of Technical Support Engineer. In this role, you fast track to mastering the Salesforce Platform and contributing directly to the success of global enterprises using the AI-powered CRM. As a Support Engineer, you will be the primary technical expert for customers experiencing complex challenges.
Job Description
- Company Name: Salesforce
- Job Type: Full Time
- Post Name: Technical Support Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experienced: Freshers Can Apply
- Location: Hyderabad, Bangalore
Job Responsibilities
- Offer expert feature explanations and provide guidance on Sales/Service Cloud best practices and standard methodologies.
- Create and maintain high-quality knowledge base materials focused on increasing operational efficiency and empowering the broader support community.
- Proactively exceed customer expectations and enhance the overall support experience, resulting in consistently high customer satisfaction scores.
- Oversee and coordinate the rapid resolution of critical technical and business-impacting issues, ensuring prompt and complete problem-solving.
Job Requirements
- Proven experience debugging and developing on the Salesforce Platform (Apex, LWC, or advanced Flows).
- Ability to effectively prioritize and advance customer issues, as required.
- Expert-level experience with Database concepts, Data modeling (relational and non-relational), and advanced SQL/SOQL query writing and performance tuning.
- Demonstrated skill in troubleshooting complex, high-priority technical issues in a customer-facing role.
- Excellent written and verbal communication skills.
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