Tide Recruitment | Customer Support Associate Job | Work From Home | Hiring Now
Job Summary
You’ll love talking to people and have an empathetic nature along with a passion for solving customer problems. As a Customer Support Associate, you would be helping businesses across the UK to become success stories every day.
Job Description
- Job Type: Work From Home
- Post Name: Customer Support Associate
- Qualification: Any Graduate
- Experience: 1-4 Years
- Salary: Rs.37000 Per Month
- Location: Hyderabad, India
Job Responsibilities
- Helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
- Following established procedures and guidelines, but also participate in creating new processes or improving the existing ones
- Working on night shifts, weekends and holidays included, based on a schedule that takes into account your preferences, but also meets the needs of the business
- Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits
Job Requirements
- You are willing to handle customer requests via chat, phone, or email
- Excellent spoken and written English skills
- Relevant experience working in customer service
- Comfortable using industry tools like Kustomer, GSuite, and Jira
- Finance industry experience is considered an asset
- Enjoy finding novel ways to solve difficult problems
Apply Link: Click Here
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