Triple Is Hiring For Customer Service Representative | Work From Home Job | Urgent Hiring
Job Summary
The Customer Service Executive will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team.
The Customer Service Executive will be responsible for providing excellent customer service to clients through various channels including phone, email, chat, and social media.
Job Description
- Job Type: Work From Home
- Post Name: Customer Service Representative
- Qualification: Any Graduate
- Experience: Fresher Are Eligible
- Salary: Rs.27000 Per Month
Job Responsibilities
- Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately
- Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times
- Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security
- Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment
- Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary
Job Requirements
- Ability to multi-task and prioritize workload in a fast-paced environment
- Ability to work independently and remotely
- Experience in a customer service or contact center environment is preferred
- Excellent problem-solving and analytical skills
- Excellent verbal and written communication skills
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