Viso Trust Job | Work From Home | IT Support Associate Job | Urgent Hiring
Job Summary
The IT Support Associate’s primary focus will be maintaining and improving the technical systems at VISO TRUST to ensure all employees have the technology they need to do their jobs as efficiently as effectively as possible. It will play a critical role in helping VISO TRUST continue its upward trajectory as one of the leading TPRM SaaS tools.
Job Description
- Job Type: Work From Home
- Post Name: IT Support Associate
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.33000 Per Month
Job Responsibilities
- Applies knowledge of computer software, hardware, and procedures to solve problems
- Fields support calls, chat, email, and/or other communication from users with inquiries regarding software problems
- Collaborates with other staff to research and resolve problems
- Maintains knowledge of technology innovations and trends
- Identifies, investigates, and resolves users problems with computer software and hardware
- Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions
Job Requirements
- Excellent interpersonal and customer service skills
- Strong analytical and problem-solving skills
- Ability to explain technical issues to technical and nontechnical employees and customers
- Excellent verbal and written communication skills
- General familiarity with the MacOS operating system
- Professional and pleasant telephone manner
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