Amazon Job | Investigation Specialist Job | Work From Home | Urgent Hiring
Job Summary
This company is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon’s global customer base, profitability, and brand while maintaining a high bar of customer experience.
Job Description
- Job Type: Work From Home
- Post Name: Investigation Specialist
- Qualification: Any Graduate
- Experience: 0-1 Year
- Salary: Rs.29000 Per Month
Job Responsibilities
- Communicate via email and telephone with buyers, merchants, and other external and internal customers
- Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution
- Be prepared to be flexible with working hours and work Saturdays and Sundays
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
- Participate in other special projects/assignments and Partner with appropriate business teams as necessary
Job Requirements
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
- Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience
- Self-disciplined, diligent, proactive and detail oriented
- Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
- Demonstrated ability to analyze problems logically
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