Curiotory Is Hiring | Work From Home | Hindi Language Expert | Urgent Hiring
Job Summary
This role requires the ability to effectively troubleshoot and resolve customer issues over the phone while maintaining a high level of professionalism and empathy. The ideal candidate will have excellent communication skills in both French and English, as well as a strong understanding of customer service principles.
Job Description
- Job Type: Work From Home
- Post Name: Hindi Language Expert
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.33000 Per Month
Job Responsibilities
- Utilize active listening skills to understand customer needs and concerns, demonstrating empathy and patience throughout the interaction
- Collaborate closely with internal teams such as product development, sales, and logistics to ensure timely resolution of customer issues and enhance overall customer satisfaction
- Provide exceptional customer support to Hindi -speaking customers via phone calls, ensuring their inquiries and concerns are addressed promptly and effectively
- Stay up-to-date on product knowledge, company policies, and industry trends to effectively assist customers and provide accurate information
- Serve as the primary point of contact for Hindi-speaking customers, assisting them with product-related questions, technical issues, and order inquiries
Job Requirements
- Proficiency in English is required to effectively communicate with internal teams and stakeholders
- Strong problem-solving abilities, with the capacity to think quickly and logically under pressure
- Flexibility to work shifts that may include evenings, weekends, and holidays, based on customer support needs
- Fluency in spoken and written Hindi is essential, with a strong command of formal and informal language styles
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
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