Canonical Is Hiring For Cloud Support Associate Engineer | Work From Home Job | Freshers Are Eligible
Job Summary
You will be accountable for delivering an outstanding technical support experience on the full cloud technical stack at Canonical. This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products.
Job Description
- Job Type: Work From Home
- Post Name: Cloud Support Associate Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers/Experienced
- Salary: Rs.40000 Per Month
Job Responsibilities
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers
- Be available to take ownership of new cases via telephone, email and web
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Draft and distribute technical notices for internal and external communication
- Identify and suggest any opportunities to provide a better service
Job Requirements
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
- Strong written and verbal English communication skills
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++
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