Emeritus Recruitment | Work From Home | Graduate Job | Program Coordinator Job | Hiring Now
Job Summary
The ideal candidate will have excellent written and verbal English communication skills, thrive in a fast-paced, dynamic environment, and be adaptable to evolving processes. This role requires the candidate to work in rotational shifts with rotational week offs.
Job Description
- Job Type: Work From Home
- Post Name: Program Coordinator
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
Job Responsibilities
- Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency
- Ensure that all learning communications adhere to quality standards and branding guidelines set by the process
- Respond to learner inquiries via live chat, email, and phone calls, ensuring timely and accurate resolution of issues
- Maintain up-to-date knowledge of Emeritus’ online programs and university partnerships to assist learners efficiently
Job Requirements
- Ability to respond to tickets, chats, and out-calling as per the business requirements
- Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus
- Excellent organizational skills with the ability to manage multiple priorities
- Collaborative mindset with a willingness to work across teams to provide exceptional learner support
- Ability to work independently in a remote setting while maintaining strong communication with team members
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