IBM Recruitment 2025 | Work From Office Job | IT Technical Specialist Job | Urgent Hiring
Job Summary
IBM is hiring for the role of IT Technical Specialist. In this role, you are primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the following: software configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair.
Job Description
- Company Name: IBM
- Job Type: Full Time
- Post Name: IT Technical Specialist
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers/Experienced
- Location: Bangalore, India
Job Responsibilities
- Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times.
- Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment.
- Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices.
- Performs a full workload of technical services to IBM employees.
Job Requirements
- Ability to provide information and direction to others in a clear and concise manner.
- Active listener with flexibility to modify approach and adapt to customer needs.
- Excellent Communication as well as Customer service skills and problem-solving ability.
- Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows.
- Knowledge of system configuration, physical and network connectivity.
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