KPMG Job | Work From Office Job | Executive Job | Hiring Now | New Job Updates
Job Summary
This company is hiring for the role of Executive. In this role, you provide round-the-clock support to users of KPMG Global applications, ensuring availability and responsiveness. Handle multiple user requests or incidents efficiently, ensuring each is resolved within the agreed Service Level Agreement.
Job Description
- Company Name: KPMG
- Job Type: Full Time
- Post Name: Executive
- Qualification: Any Graduate
- Experienced: Freshers Can Apply
- Location: Bangalore, India
Job Responsibilities
- Respond to user queries via email, chat, or ticketing systems.
- Document resolutions and share knowledge across teams
- Monitor ticket queues and prioritize based on urgency and impact.
- Respond to user queries via email, chat, or ticketing systems.
- Collaborate with infrastructure, application, and business teams.
- Perform initial diagnosis and provide solutions or workarounds.
- Escalate issues when necessary to Level 2/3 teams.
Job Requirements
- Good communication and interpersonal skills.
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Excellent oral and written communication skills in English (including strong presentation skills).
- Strong analytical and advisory skills.
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Excellent project management, analytical, interpersonal, oral and written communication skills.
- Strong organizational skill and attention to detail.
- Strong leadership and training skills.
- Able to work in fast moving and demanding environment.
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