LSEG Is Hiring For Data Analyst | Work From Office Job | Graduate Job | Hiring Now
Job Summary
This company is hiring for the role of Data Analyst. In this role, the ideal candidate should possess good understanding of business, good interpersonal skills, and the ability to work closely in a dynamic environment. This role is critical in ensuring detailed operations, delivering exceptional customer experiences, and driving process excellence.
Job Description
- Company Name: LSEG
- Job Type: Full Time
- Post Name: Data Analyst
- Qualification: Bachelor’s/Master’s Degree
- Experienced: Entry Level
- Location: Bangalore, India
Job Responsibilities
- Develops and leads structured on the job training, coaching for job specific tasks, mentor, and guide team members on standard processes.
- Facilitates communications between key operational groups on service-impacting incidents.
- Builds and maintains cordial collaborations and multi-functional counterparts which will help in expediting, de-escalating and effective management of service work during exception handling
- Shares a point of view to process requests on Salesforce systems and supports to resolve sophisticated queries related to contracts or product installations.
- Challenges status quo, initiate process improvement changes and projects.
Job Requirements
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent documentation skills for creating SOPs, process maps, and knowledge articles.
- Strong communication and social skills to effectively be compatible with customers. Skilled in customer management and cross-functional collaboration.
- Strong analytical skills to identify process gaps and recommend improvements.
- Proficiency in MS Office tools and familiarity with ERP systems (e.g., SAP, Oracle) is an advantage.
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