Accenture Is Hiring For Application Tech Support Practitioner | Any Graduate Job | Work From Office Job
Job Summary
Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Act as the ongoing interface between the client and the system or application.
Job Description
- Job Type: Work From Office
- Post Name: Application Tech Support Practitioner
- Qualification: Any Graduate
- Experience: 0-2 Years
- Salary: UpTo 4.2 LPA
- Location: Bengaluru, India
Job Responsibilities
- You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running
- Provide support to clients and address their technical issues
- As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application
- Collaborate with cross-functional teams to ensure smooth operation of the system or application
- Your typical day will involve providing support to clients, troubleshooting technical issues, and ensuring smooth operation of the system or application
- Document and maintain records of client issues and resolutions
Job Requirements
- Attention to detail and problem-solving abilities
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management
- Strong understanding of ITIL framework and incident management processes
- Knowledge of IT service management tools.
- Ability to prioritize and manage multiple tasks.
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