Adobe Is Hiring | Work From Home Job | Customer Service Representative | Apply Now

Adobe Is Hiring | Work From Home Job | Customer Service Representative
About Company

This Company founded 40 years ago on the simple idea of creating innovative products that change the world, Adobe’s groundbreaking technology is empowering everyone, everywhere to imagine, create, and bring any digital experience to life. It is passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Job Description

  • Job Type: Work From Home
  • Post Name: Customer Service Representative
  • Qualification: Any Graduate
  • Experience: 0-3 Years
  • Salary: Rs.40000 Per Month (approx)

Job Responsibilities

  • Respond to incoming requests for cancellation of services and build quick rapport with the customers using assertiveness and confidence to educate and persuade them to remain with us
  • Use appropriate questioning techniques to determine the exact nature of the contact and fully understand the customer’s request or issue
  • Deliver a high quality, business to business support service resolving customer enquiries at the first point of contact wherever possible
  • Show confidence and willingness to assist customers in resolving any open requests for support, assistance, or information about their services
  • Demonstrate technical/procedure knowledge with the ability to provide an accurate and complete solution to the customer needs
  • Maintain excellent knowledge of our products and services in order to understand customer’s needs

Job Requirements

  • Work independently within established procedures associated with the specific job function and consistently exceed in all metrics
  • Goal oriented, self-motivated, confident, thorough and tenacious with excellent communication and influencing skills
  • General global cultural awareness, as they will be supporting customers from different regions
  • Understanding of key concepts of First Call Resolution and Customer Satisfaction
  • Sales acumen will make a huge difference in your ability to take on this challenge
  • Proficiency to use web-based tools to stay current on Adobe products, features, services and offers
  • Adaptable and flexible to change. Willing to work in different shifts

Apply Link: Click Here

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