Aircall Is Hiring | Work From Home Job | Customer Support Specialist Job | Apply Now!

Aircall Is Hiring | Work From Home Job | Customer Support Specialist Job | Urgent Hiring
About Company

It is the phone and communication platform, designed for sales and support teams. Aircall want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.

Job Summary

As a Customer Support Specialist, you’ll be an advocate for it’s customers and the liaison between them and Aircall.

Job Description

  • Job Type: Work From Home
  • Post Name: Customer Support Specialist
  • Qualification: Any Graduate
  • Experience: Freshers/Experienced
  • Salary: Rs.30000 Per Month

Job Responsibilities

  • It is your job to ensure that even if we can’t solve their problem immediately, that our customers know you are invested in their Aircall experience being a positive one
  • You’ll work closely with our global support team and other internal teams to provide a world class customer support experience for all our customers
  • You will help our customers navigate the product, troubleshoot issues and help them get answers
  • You’ll work closely with our clients to identify, investigate, escalate and advise them on their questions and concerns
  • You can work under pressure, manage your time well and know how to prioritize your workload

Job Requirements

  • A curiosity to understand and troubleshoot complex customer inquiries
  • Excellent written and verbal communication skills
  • Ability to multi-task across different platforms and forms of communication
  • An understanding of how CRMs systems work
  • Strong understanding of basic computer skills
  • Familiar with ticketing tools and systems

Apply Link: Click Here

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