Aircall Job | Porting Specialist Job | Work From Home Job | Hiring Now
Job Summary
This company is recruiting a Porting Specialist based in Remote India for our international Porting team. You are Addressing any issues that arise during the porting process, such as discrepancies in account information.
Job Description
- Job Type: Work From Home
- Post Name: Porting Specialist
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Job Responsibilities
- Ensuring that all necessary paperwork and authorizations are completed and submitted correctly not only for porting and purchasing but also for regulatory and number management updates
- Answering requirements questions and providing relevant information during the porting or purchase process
- Working with carriers and service providers to facilitate the transfer and purchase of numbers across multiple countries and regions
- Answering basic questions and helping with basic setup for new onboarding customers
- Keeping clients informed about the status of their porting requests and any potential delays
Job Requirements
- Ability to troubleshoot and resolve issues that may arise during number porting
- Organizing and managing multiple requests simultaneously, often under tight deadlines
- Providing excellent support to clients and addressing their concerns or inquiries promptly (experience in customer support is a plus)
- Assessing and analyzing information to ensure compliance with regulations and to improve processes
- Clear and effective communication with clients, carriers, and internal teams to convey information and updates
Apply Link: Click Here
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