Anoma Is Hiring | Work From Home Job | BPO Voice Process | Urgent Hiring
Job Summary
As a Voice Process Associate, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This company is seeking a motivated and customer-focused Voice Process Associate to join it’s BPO team.
The ideal candidate will have excellent communication skills and a passion for providing outstanding customer service.
Job Description
- Job Type: Work From Home
- Post Name: BPO Voice Process
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.26000 Per Month
Job Responsibilities
- Respond to customer inquiries, provide information about products and services, and resolve complaints
- Meet or exceed performance metrics, including call quality, customer satisfaction, and productivity targets
- Handle inbound and outbound customer calls in a professional and courteous manner
- Collaborate with team members to achieve common goals and contribute to a positive work environment
- Escalate unresolved issues to appropriate departments or supervisors
- Adhere to company policies, procedures, and regulatory requirements
Job Requirements
- Excellent communication skills (verbal and written)
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Candidate should know both English and Telugu
- Proficiency in using computer systems, databases
- Strong listening skills and the ability to understand and address customer needs
Apply Link: Click Here