Cactus Job | Work From Home | Associate Process Manager Job
Job Summary
You will be a part of the Work Flow Management team, which is responsible for coordinating the flow of work coming into the editing department, working with the client servicing team to meet customer requirements and being the first point of contact for editors working across the globe.
Job Description
- Job Type: Work From Home
- Post Name: Associate Process Manager
- Qualification: Any Graduate
- Experience: 6 month-1 Year
- Salary: Rs.36000 Per Month
Job Responsibilities
- Coordinate and answer queries from in-house and freelance editors across the globe in a timely and professional manner
- Interacting with editors through phone calls and email communication
- Collaborate with the editing, client servicing, and customer care teams to understand and deliver against client requirements
- Cultivating solid relationships with the editors by providing a great personal and professional environment
- Having an in-depth knowledge of all processes within the company
Job Requirements
- Excellent organizational and time management skills with the ability to multitask
- Proficiency in Word and Excel would be an advantage
- Fluent English communication and good email-writing skills with attention to detail
- Maintaining a positive frame while dealing with high pressure situations
- Analytical skills to identify and plug inefficiencies
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