Ciena Is Hiring For Technical Writer | Work From Home | Graduates Job
Job Summary
You create deployment guides, upgrade guides, configuration guides, and other user assistance to help our customers use our products. Develop high-quality technical documentation like user guides, Upgrade guides, Deployment guides, online help, FAQs, release notes, etc.
Job Description
- Company Name: Ciena
- Job Type: Work From Home
- Post Name: Technical Writer
- Qualification: Bachelor’s Degree
- Experience: 0-2 Years
- Location: Gurugram, India
Roles And Responsibilities
- Review, revise, and maintain all existing documentation for accuracy and consistency.
- Manage updates and revisions to technical literature.
- Participate in our learning community, recognize trends and topics of interest, and create content that meets the needs of our customers.
- Create visual aids like diagrams, charts, and graphs to enhance understanding.
- Collaborate with developers and customers to identify and close gaps in documentation.
- Translate complex technical concepts into clear, concise, and user-friendly content.
- Ensure the content meets the company’s style guidelines and adheres to best practices.
Job Requirements
- Excellent written and verbal communication skills.
- Attention to detail and excellent problem-solving skills.
- Strong ability to understand and translate complex technical concepts.
- Familiarity with software development processes and methodologies.
- Ability to plan, schedule, and be flexible while meeting tight deadlines.
- Proficiency in technical writing tools and software.
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