ClinicMind Is Hiring For Client Support Specialist | Any Graduate Job | Work From Home Job | Urgent Hiring
Job Summary
The ideal candidate is a problem-solver, an effective communicator, and dedicated to enhancing user experience. This company is looking for an enthusiastic Client Support Specialist. This role involves a broad range of responsibilities, from responding to client inquiries to troubleshooting and beyond.
Job Description
- Job Type: Work From Home
- Post Name: Client Support Specialist
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.35000 Per Month
Roles And Responsibilities
- Handle a wide array of inquiries, including but not limited to patient demographics, balance management, clinic reporting, claims, and point of sale
- Understand the objectives behind users’ actions and identify any obstacles they may face
- Work closely with our software support and account management teams to resolve client issues effectively
- Recognize tone, keywords, and signs of frustration to address client concerns proactively
- Perform other duties as assigned by management, adhering to the dynamic needs of the department
- Determine when an issue needs to be escalated to other departments for resolution
Job Requirements
- Must have a mobile data plan as a backup
- Ability to work effectively in a team and independently
- Proficiency in using various communication platforms including live chat and social media
- Excellent problem-solving and analytical skills
- Commitment to providing high-quality support to enhance client satisfaction
- Strong verbal and written communication abilities
Apply Link: Click Here
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