Datamark Is Hiring | Customer Service Associate Job | Graduate Job | Work From Home
Job Summary
Responds to routine questions and takes complaints from the general public; inputs and logs information received into the call center’s communications and computer system, directs requests to the appropriate department or agency for further action. Answer incoming calls in a timely and professional manner.
Job Description
- Job Type: Work From Home
- Post Name: Customer Service Associate
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.27000 Per Month
Job Responsibilities
- Assists with other Call Center duties, such as emergency operations, special projects, and training responsibilities or other similar tasks
- Properly log each call and ensure that the caller receives the correct information
- Maintains working knowledge of all policies regarding the activities required for all city department’s day-to-day operations
- Maintain excellent diction, grammar, voice quality, and articulation
- Must maintain specific knowledge of related computer software required to perform any role, function or task required for day-today operations relating to issuance of work orders and and information requests.
Job Requirements
- System will be provided by the company
- Demonstrates a commitment to learning quickly and effectively applying knowledge
- Candidate should be from Mumbai Location
- Candidate should be comfortable working in Rotational and Night shifts
- Fresher and experience candidates can apply
- Excellent English communication
Apply Link: Click Here
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