DigitalOcean Is Hiring | Work From Home | Cloud Support Engineer
Job Summary
The Cloud Support Engineer will work closely with other functions within Paperspace & DigitalOcean such as Product, Engineering, and Operations to ensure the company is meeting the needs and insights of it’s AI/ML customers. Cloud Support Engineer will be the technical subject matter expert advising on best practices and guiding customers to the optimal solution to meet their business objectives.
Job Description
- Job Type: Work From Home
- Post Name: Cloud Support Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experience: 0-3 Years
- Salary: Rs.30000-Rs.40000 Per Month
Job Responsibilities
- Build out full AI/ML solutions for customers who work with DO’s professional services offering
- Conduct demonstrations to clients clearly articulating DigitalOcean product benefits and functionality
- Identify and communicate process improvement suggestions, drive technical best practices within the organization, and communicate customer feedback and trends into the product lifecycle process
- Contribute to external Help Center and internal Knowledge Base and add to the documentation
- Develop deep expertise on the Paperspace/Digital Ocean product portfolio and the evolving Cloud landscape with a key focus on our AI/ML offerings
- Provide technical training to enable our teams and our partners
Job Requirements
- Deep understanding and experience of a variety of AI/ML solutions from computer vision to LLMs, to speech-to-text
- Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations
- Knowledge of provisioning and deployment strategies and tools
- Passionate about technology and open-source projects
- Deep knowledge of Linux and distributed systems
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