DigitalOcean Job | Work From Home/Office | Customer Success Engineer | New Job Updates
Job Summary
Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. This company is looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success.
Job Description
- Job Type: Work From Home/Office
- Job Role: Customer Success Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers/Experienced
- Salary: UpTo 6 LPA
- Location: Hyderabad, India
Job Responsibilities
- Quickly learn DigitalOcean systems and adapt to rapid changes
- Collaborate with other teams and departments to improve the customer’s experience
- Respond to technical and product questions generated by our customers through tickets, emails, chats, or phone calls
- Work both collaboratively and independently within a team setting (we love Slack!)
- Help architect HA solutions for fast-growing and new customers
- Identify, communicate, and document process & policy improvement
Job Requirements
- Strong identity with our brand and team culture
- Strong communication skills, with the ability to explain technical concepts in clear and concise terms
- Strong background in cloud technology and Linux systems
- Strong analytical skills and pattern recognition
- Passionate about technology and customer support
Apply Link: Click Here
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