Gartner Job | Ops Associate Job | Work From Home/Office | Latest Job Updates
Job Summary
In this role, you will also have the opportunity to work directly with Gartner’s Service delivery, Sales and R&A groups with the central goal of driving client retention through various programs viz. event engagement, client Review & Planning calls and other client outreach initiatives.
Creating Validation trackers in google sheets/ excel, incorporating client details and inputs required by the Services delivery associates for scheduling .
Job Description
- Job Type: Work From Home/Office
- Post Name: Ops Associate Job
- Qualification: Any Graduate
- Experience: 0-3 Years
- Salary: UpTo 4 LPA
- Location: Gurgaon, India
Job Responsibilities
- Collaborate with internal teams and drive client scheduling to secure calls with all clients at right frequency and help problem solve to increase the show rate of clients
- Identify opportunities to replace manual processes with right automation opportunity
- Responsible and accountable for driving Web Engagement, enabling Event attendance, driving post-event engagement goals for 2-3 Practices/1 BU in partnership with Service Delivery Team
- Sending scheduling/campaign outreaches through a campaign management tool
- Implement and replicate process optimization initiative with support from senior members in the team
Job Requirements
- Excellent written, verbal communication skills with an ability to convey insights in a group meeting
- Professional development and unlimited growth opportunities
- Comfortable understanding data and working with large data points
- Collaborative, team-oriented culture that embraces diversity
- 0-3 year of experience in process management, multi-team coordination management.
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