JLL Recruitment | Front Office Executive Job | Work From Office Job
Job Summary
This company is hiring for the role of Front Office Executive. In this role, you will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests/tenants by maintaining strong public relations, taking feedback/suggestions. You will also be responsible for cooperate, coordinate and communicate with other departments to ensure good customer experience.
Job Description
- Company Name: JLL
- Job Type: Full Time
- Post Name: Front Office Executive
- Qualification: Bachelor’s/Master’s Degree
- Experienced: 2-3 Years
- Location: Mumbai, India
Job Responsibilities
- Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
- Addressing concerns through daily checking of mails for priority requests.
- Ensuring closure of complaints by proper communication to stakeholders.
- Maintaining a hospitality outlook and always look presentable.
- Being familiar with lost and found procedures.
- Taking ownership of the request or complaint and ensuring they are handled effectively within TAT.
Job Requirements
- Good Communication skills with fluency in English and Hindi language is a must.
- Basic understanding of operating computers, mobile application and MS Office (Excel, Word, PowerPoint, etc.) is also preferred.
- You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles.
- Willingness to work in flexible shifts, weekends and holidays is an added advantage.
Apply Link: Click Here
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