Kuku FM Is Hiring For Customer Delight Associate | Work From Home | Urgent Hiring
Job Summary
This company is seeking a highly motivated and skilled Customer Support Agent to join our dynamic team. This role involves handling customer inquiries and issues through a blended process that includes phone calls, chat, and email support.
Job Description
- Job Type: Work From Home
- Post Name: Customer Delight Associate
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.32000 Per Month
Job Responsibilities
- Maintain a thorough understanding of our products and services to effectively assist customers
- Accurately document customer interactions and transactions in the CRM system
- Provide exceptional customer service through phone calls, chat, and email channels
- Follow up with customers to ensure their issues are resolved to their satisfaction
- Utilize various tools and software to manage customer support efficiently
- Address and resolve customer inquiries, issues, and complaints promptly and professionally
- Assist in identifying and implementing process improvements to enhance the customer experience
Job Requirements
- Team-oriented with a collaborative mindset
- Strong problem-solving skills and the ability to think on your feet
- Basic computer skills and familiarity with CRM systems and other customer support tools
- Excellent communication skills, both verbal and written
- Ability to handle all types of users with patience and professionalism
- Comfortable with a blended process (phone calls, chat, and email support)
Apply Link: Click Here
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