Level AI Job | Work From Home Job | Product Specialist | Apply Now

Level AI Job | Work From Home Job | Product Specialist

Job Summary

In this role, you will play a crucial part in ensuring the successful setup and deployment of prospect and customer SaaS instances, acting as a bridge between technical implementation and customer satisfaction.

Job Description

  • Job Type: Work From Home
  • Post Name: Product Specialist
  • Qualification: Any Graduate
  • Experience: Freshers Can Apply
  • Salary: Rs.40000 Per Month

Job Responsibilities

  • Manage multiple instance setup projects concurrently, from initial request to final deployment. Create and maintain project timelines, ensuring all tasks are completed on schedule
  • Work closely with our overseas development and support teams, facilitating clear communication and ensuring that instance setup aligns with customer expectations
  • Handle data entry tasks related to customer and prospect information, ensuring data accuracy. Use analytics tools to gather insights on instance performance and provide recommendations for improvement
  • Maintain detailed documentation of instance setup processes, configurations, and customer interactions to ensure consistency and knowledge sharing within the team
  • Act as a consultant to prospects and customers, understanding their unique requirements, and recommending optimal configurations and features to meet their needs

Job Requirements

  • Excellent project management skills with the ability to juggle multiple projects simultaneously
  • Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders
  • Exceptional organizational and problem-solving skills
  • Comfortable working remotely and across different time zones
  • Strong technical background with a good understanding of SaaS platforms and cloud services

Apply Link: Click Here

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