Mcaffeine Is Hiring | Work From Home Job | Customer Service Executive | Apply Now

Mcaffeine Is Hiring | Work From Home Job | Customer Service Executive | Freshers Can Apply
About Company

It is a India’s 1st​ caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. It believe in Confidence over all skin & body biases. Redefining the age-old notions of beauty associated with colour, and never sell insecurities.

Job Description

  • Job Type: Work From Home
  • Post Name: Customer Service Executive
  • Qualification: 12th Pass
  • Experience: 0-3 Years
  • Salary: Rs.27000 Per Month

Job Responsibilities

  • Document customer interactions according to standard operating procedures
  • Dealing with customer queries, issues and churning out an easy-to-follow solution
  • Follow up customer calls where necessary
  • Take the extra mile to engage customers
  • Answer inbound calls and callback unattended/missed calls or call attempts
  • Responding to queries in a timely and professional manner
  • Establishing a positive rapport with customers

Job Requirements

  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to work with other team members in a close manner
  • Active listening, verbal and written communication skills
  • Sense of Ownership and sound judgment capabilities
  • Basic knowledge of MS-Office
  • Excellent organizational and time management skills
  • Knowledge of customer service practices and principles

Apply Link: Click Here

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