Microsoft Is Hiring | Work From Home Job | Customer Success Executive
Job Summary
Customer success executive maximize the client’s return on investment in PowerShare products and services, drive usage, increase reference-ability and broaden upsell/cross-sell opportunities. It will have an in-depth understanding of each customer’s overall business requirements and act as a consultant to determine how the various PowerShare solutions and features can meet their needs.
Job Description
- Job Type: Work From Home
- Post Name: Customer Success Executive
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.87000 Per Month
- Location: Bangalore, India
Job Responsibilities
- Demonstrate advanced insights and understanding of customer’s business/industry and challenge appropriately the way a customer views both their business and processes
- Be accountable to drive efficient usage of PowerShare and services within customers by driving the creation and execution of a thorough and action-oriented Adoption Plan
- Build awareness in the marketplace, educate prospects, and meet or exceed your assigned objectives by expanding the PowerShare footprint across our client base
- Implement PowerShare at spoke accounts (install, train, test and ensure connectivity)
- Build, maintain and leverage relationships within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Microsoft+Nuance’s behalf
Job Requirements
- Analytical and process oriented mindset
- Strong skills in verbal and written communication
- Good team player and multitasker
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