NIIT Is Hiring | Work From Home Job | BPO/Call Centre Trainer | Apply Now!

NIIT Is Hiring | Work From Home Job | BPO/Call Centre Trainer | Urgent Hiring
About Company

It transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, It’s have helped leading companies transform their learning ecosystems while increasing the business value of learning.

Job Description

  • Job Type: Work From Home
  • Post Name: BPO/Call Centre Trainer
  • Qualification: Any Graduate
  • Experience: 2+ Years
  • Salary: Rs.26000 Per Month

Job Responsibilities

  • Develop and deliver training materials, such as manuals, presentations, and videos
  • Conduct role-playing exercises to help employees practice their skills
  • Observe employees’ calls to identify areas for improvement
  • Responsible for training new and existing call Centre employees on the company’s products, services, and procedures
  • Stay up to date on industry trends and best practices
  • Provide feedback to employees on their performance

Job Requirements

  • Ability to manage a group of people
  • Proficient computer skills, Microsoft Office Suite (Work, PowerPoint, Outlook, and Excel), and instructional software
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Exposure to new hire onboarding platform such as Workable, BambooHR, ThriveMap, Onboardly
  • The candidate must have excellent communication and interpersonal skills, as well as the ability to manage a group of people

Apply Link: Click Here

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