Norstella Is Hiring | Work From Home | Job Updates | Operations Specialist Job | Apply Now!

Norstella Is Hiring | Work From Home | Job Updates | Operations Specialist Job

Job Summary

Your primary responsibility will be to support the Customer Success team in effectively managing the usage process. You will work closely with the Training team to provide administrative support as well as develop a deep understanding of product features.

Job Description

  • Job Type: Work From Home
  • Job Role: Operations Specialist
  • Qualification: Any Graduate
  • Experience: Freshers/Experienced
  • Salary: Rs.37000 Per Month

Job Responsibilities

  • Establish product knowledge and understanding to create client-facing articles
  • Skilled in meeting deadlines and organizing workload efficiently
  • Adheres to established processes while also being inquisitive and seeking clarification when needed
  • Conduct data collection processes and standard operating protocols for commercial activities related to usage
  • Takes responsibility for personal projects and consistently reviews the outputs for quality assurance
  • Conduct the day-to-day work, as well as the QC of your own tasks to identify issues and proactively resolve

Job Requirements

  • A proactive, results-driven, and enthusiastic individual
  • Experience in adhering to technical processes and a capacity to adjust to changes in those processes
  • Advanced proficiency in Excel and PowerPoint
  • Excellent skills in organization, planning, problem-solving, and communication
  • Familiarity with reporting tools to generate insights, with a preference for Power BI

Apply Link: Click Here

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