Paytm Job | Executive Manager Job | Work From Home | Apply Now !

Paytm Job | Executive Manager Job | Work From Home | Apply Now !
About Company

Paytm started the Digital Revolution in India. And It went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.

Paytm is India’s largest mobile e-commerce website is an ultimate destination for prompt Online Recharge DTH, Data Card & Metro Card Recharge and Mobile Bill Payment for Airtel, Aircel, BSNL, Idea, MTNL, Vodafone & other operators for all the circles across India.

Job Description

  • Job Type: Work From Home
  • Qualification: Any Graduate
  • Experience: Freshers Can Apply
  • Salary: Rs.95000 Per Month

Job Responsibilities

  • Manage relationships with all stakeholders associated with the Product including both internal teams and external stakeholders (Issuing Banks, Networks etc.)
  • Keep tabs on transaction failure rates, reason behind increasing failures if any and solve for the reasons
  • Manage the customer service process in a way that delivers timely and effective solutions to user issues via all channels viz. Chatbot, social, agent, email etc.
  • In this role, you will be responsible for end to end operational smoothness around Credit Card Bill payment transactions
  • Effective and timely project management across all the given tasks
  • End to end ownership of Consumer TAT of transaction settlement and managing all stakeholders to deliver best possible TAT for all card bill payments

Job Requirements

  • Excellent communication skills for interacting with external and internal stakeholders
  • Able to collaborate effectively across teams such as Product, Content, Design, business heads
  • Ability to manage cross-functional relationships within/outside team
  • Good problem solving and listening skills/communication skills
  • Experience in operations management and process excellence
  • Ability to learn things quickly & execute them at a rapid pace
  • Able to simplify complex ideas and communicate them with clear, logical thinking

Apply Link: Click Here

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