PhonePe Is Hiring For MIS Analyst | Work From Office Job | Any Graduate Can Apply
Job Summary
You will analyze customer data to identify trends, patterns, and opportunities for improving customer satisfaction and loyalty. You will play a crucial role in transforming data into compelling stories that drive our customer engagement strategies.
Job Description
- Job Type: Work From Office
- Post Name: MIS Analyst
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.38000 Per Month
- Location: Bangalore
Roles And Responsibilities
- Work closely with the CX team to identify areas for improvement and innovation in the customer journey
- Collect, process, and analyze large datasets related to customer interactions and feedback
- Partner with cross-functional teams, including marketing, product development, and customer service, to ensure a holistic approach to customer experience improvements
- Stay updated with industry trends and best practices in data analytics and customer experience
- Engage stakeholders by presenting data-driven stories that inspire action and change
Job Requirements
- Familiarity with customer experience metrics and methodologies is preferred
- Strong proficiency in data analysis tools and languages such as SQL, Python, or R
- Ability to work independently and collaboratively in a fast-paced environment
- Experience with data visualization tools like Tableau, Power BI, or similar
- Strong communication and storytelling skills, with the ability to present complex data insights to non-technical stakeholders in an engaging manner
Apply Link: Click Here