PhonePe Is Hiring | Work From Office Job | Advisor Job | Freshers Can Apply

PhonePe Is Hiring | Work From Office Job | Advisor Job | Freshers Can Apply | Urgent Hiring
About Company

PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments and buy gold.

Job Description

  • Job Type: Full Time
  • Post Name: Advisor
  • Qualification: Any Graduate
  • Experience: Fresher/Experience
  • Salary: 10 LPA
  • Location: Bengaluru

Job Responsibilities

  • Handle basic PhonePe’s insurance and transaction related queries and convert queries into business
  • Achieve month on month input and output matrix as assigned by the supervisors
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest
  • Leverage internal processes and resources to drive resolution
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution

Job Requirements

  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Multilingual skills (spoken + written) in South Indian languages are preferred
  • Be an active listener and deal well with objection
  • Ability to multitask, prioritize, and manage time effectively
  • Be a team player, flexible and open to feedback

Apply Link: Click Here

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