Revvity Is Hiring | Client Service Representative Job | Work From Home Job | New Job Updates
Job Summary
Revvity is hiring for the role of Client Service Representative. In this role, you develop complete understanding of genomics testing services to effectively communicate and assist in resolving client issues.
Job Description
- Company Name: Revvity
- Job Type: Full Time
- Post Name: Client Service Representative
- Qualification: Any Graduate
- Experienced: Entry Level
- Location: Across India
Job Responsibilities
- Responding to general requests relating to specimen requirements and collection guidelines, faxing of written reports, confirmation of sample receipt and verification of transfusion date/type, TAT etc.
- Provide Level 1 telephone support to external clients as required.
- The candidate will be expected to work well in a collaborative team environment and to communicate effectively with others.
- Provide highest levels of customer service to assure current client satisfaction; maintains sensitivity to all potential issues, communicates those issues to appropriate persons within the organization to effect rapid resolution.
- Monitoring and responding to client internet requests.
Job Requirements
- Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
- Excellent oral and written communication skills, customer relations and ability to effectively communicate.
- Previous experience working in a healthcare or laboratory setting strongly preferred.
- Strong organizational skills and attention to detail.
- Self-motivation and ability to work both independently and in a team environment.
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