ShipBob Is Hiring For Success Operations Associate | Work From Home Job | Urgent Hiring
Job Summary
The role expectations include building and managing strong partnerships with merchants through white-glove support and also ensure performance standards are met and exceeded. The SOA will work in together with the Operations and Supply Chain Innovation team to support ShipBob’s largest merchants.
Job Description
- Job Type: Work From Home
- Post Name: Success Operations Associate
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.31000 Per Month
Job Responsibilities
- Coordinate shipments by communicating with operations, transportation companies/brokers to ensure timely load pickups of purchase orders from the ShipBob fulfillment centers
- Provide retail compliance team with supporting documentation as needed for any retailer chargebacks issued to aid in the dispute process
- Collaborate with on-site B2B leads to ensure purchase orders shipment windows are adhered to and any site inquiries are resolved immediately
- Attend stand up meetings with high volume B2B sites as necessary to relay defects and drive operational excellence
- Build strong relationships with Implementation, product and operations teams to ensure a positive business impact
Job Requirements
- Excellent written and verbal English communication skills, including the ability to express oneself with confidence
- Ability to manage multiple tasks at the same time, all the while delivering results
- Demonstrated ability to communicate effectively through oral, written, and in-person mediums
- Excellent interpersonal skills necessary to communicate effectively with both customers and internal personnel
- Ability to follow instructions and perform tasks
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