Sutherland Recruitment 2023 | Associate Account Management Job | Work From Home Job | Apply Now
About Company Job Summary
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. It is a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed then it want to work with you.
Job Description
- Job Type: Work From Home
- Post Name: Associate Account Management
- Qualification: Any Graduate
- Experience: 0-3 Years
- Salary: Rs.37000 Per Month
Job Responsibilities
- Respond to inquiries about products and services, processing payments, or performing general account maintenance
- Understands customer needs and objectives
- Identify opportunities to better optimize campaign results by interpreting standard and custom reports
- Answer inbound chats to provide exceptional customer service to consumers
- Up-selling customers to new products or services may be encouraged
Job Requirements
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Prior customer service experience preferred
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Proven ability to work independently in a team environment
Apply Link: Click Here
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