Sutherland Recruitment 2023 | Associate Account Management Job | Work From Home Job

Sutherland Recruitment 2023 | Associate Account Management Job | Work From Home Job | Apply Now

About Company Job Summary

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. It is a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed then it want to work with you.

Job Description

  • Job Type: Work From Home
  • Post Name: Associate Account Management
  • Qualification: Any Graduate
  • Experience: 0-3 Years
  • Salary: Rs.37000 Per Month

Job Responsibilities

  • Respond to inquiries about products and services, processing payments, or performing general account maintenance
  • Understands customer needs and objectives
  • Identify opportunities to better optimize campaign results by interpreting standard and custom reports
  • Answer inbound chats to provide exceptional customer service to consumers
  • Up-selling customers to new products or services may be encouraged

Job Requirements

  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Prior customer service experience preferred
  • Excellent verbal and written communication skills; proficient reading skills required
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Proven ability to work independently in a team environment

Apply Link: Click Here

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