Sutherland Recruitment | Customer Service Associate Job | Work From Home | Job Updates
Job Summary
This company is seeking enthusiastic and people-oriented professionals to join it’s dynamic team as Customer Support Associate. If you are looking to build a fulfilling career and are confident you have the skills and experience to help It succeed, this company want to work with you.
Job Description
- Job Type: Work From Home
- Post Name: Customer Service Associate
- Qualification: 12th Pass/Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.29000 Per Month
Job Responsibilities
- Identify potential customer needs and recommend solutions
- Access customer databases, knowledge resources and technical applications to determine root causes and resolutions
- Support for general billing inquiries
- Attend job-related training like, new hire and refresher training, new product or service updates and product cross-training
- Interact with client departments (test desk, field service, dispatch) regarding escalations.
- Access customer records and verify customer account information
Job Requirements
- Basic PC keyboarding skills, Microsoft Office experience (Outlook, Word, Excel)
- Multi-tasking skills, showcased using several applications
- Ability to be goals oriented
- Strong problem-diagnosis and problem-solving skills and Multi-tasking skills
- Direct client contacts technical support experience
- Strong communication skills and ability to express ideas clearly
- Excellent verbal and written communication skills
Apply Link: Click Here
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