Meazure Learning Job | Client Satisfaction Associate | Work From Home | Job Updates
Job Summary
You will provide exemplary customer service support via Calls, Email, Chat and Ticketing support for clients, proctors, and candidates. This company is looking for team members who model drive for results. Team members who think of the organization and team first without ego.
Job Description
- Job Type: Work From Home
- Post Name: Client Satisfaction Associate
- Qualification: Any Graduate
- Experience: 1-4 Years
- Salary: Rs.38000 Per Month
Job Responsibilities
- Corresponds with clients and candidates by phone, tickets, and email in a prompt and accurate manner
- Manages incoming Calls, Tickets, Emails and Chats to the Support queue
- Processes scheduling and registration forms, including eligibility review as necessary
- Provides prompt, knowledgeable, and helpful technical and administration support to clients, proctors, and candidates with online systems
- Works with team members within the Support team to assist with eligibility review, registration, application processing, and account support to candidates and clients
- Coordinates/manages CS projects within deadline
Job Requirements
- Proficiency in Microsoft Office software, general knowledge of web-based applications, and basic understanding of various internet browsers and operating systems
- Identifies and resolves problems in a timely manner
- Looking for 1-3 years of experience in Blended process with Email and Chat process
- Contributes to building a positive team experience and environment
- Works well in group problem solving situations
- Strong Communication Skills in English (Read, Write and Spoken English)
Apply Link: Click Here