TCS Is Hiring | Work From Office Job | Customer Service Agent | Apply Now!

TCS Is Hiring | Work From Office Job | Customer Service Agent | Urgent Hiring
About TCS Company

It is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. It help businesses successfully navigate digital transformation and drive real growth.

Job Description

  • Job Type: Full Time
  • Post Name: Customer Service Agent
  • Qualification: Any Graduate
  • Experience: Freshers/Experience
  • Salary: Rs.29000 Per Month

Job Responsibilities

  • Explain company’s features, products, and services
  • Prepare call related information for purpose of auditing
  • Assist customers with service or feature modifications on account
  • Answer incoming calls, respond to emails and chats
  • Make billing adjustments in accordance with company policies

Job Requirements

  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Proficient in relevant computer applications and systems
  • Ability to handle stressful situation appropriately
  • Exceptional listening and conflict resolution skills

Additional Information

  • Superior listening, verbal, and written communication skills
  • Willingness to co-operate with others and work to team and business goals
  • Experience in a call center environment
  • Ability to remain calm and composed in a fast-paced environment

Apply Link: Click Here

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