Optum Is Hiring | Work From Office Job | Customer Service Representative
About Company
It is a global organization that delivers care, aided by technology to help millions of people live healthier lives. It bring together advanced data and technology, deep clinical experience and professional partnerships, making health care smarter and simpler.
Job Description
- Job Type: Full Time
- Post Name: Customer Service Representative
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
- Location: Hyderabad, Telangana
Job Responsibilities
- Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation
- Provide product information, use service engagement skills, and efficiently use service resources
- Take chat messages per day from customers who have questions about their health benefits
- Associate will need to maintain a high level of familiarity with the digital property the consumer is using
- Unlike other forms of communication, messaging grants both you and the consumer time flexibility, and keeps you connected even after the immediate question has been answered
- Adapt to continual change as the department fine-tunes the messaging program
Job Requirements
- Excellent interpersonal and business communications skills(verbal and written)
- Should have a minimum typing speed of 30-35 Words Per Minute
- General knowledge of computers and business operations
- Helping create positive customer experiences for providers and our members can drive your sense of impact and purpose
Apply Link: Click Here
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